Relationship Banker - Santa Ana (St. Andrew)
Company: Orange County's Federal Credit Union
Location: Santa Ana
Posted on: February 17, 2026
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Job Description:
Job Description Job Description At Orange County's Federal
Credit Union, we believe in creating a workplace where every voice
matters. We are proud recipients of the Peter Barron Stark award
for highest associate satisfaction, a testament to our commitment
to workplace excellence. With over 85 years of experience, $2.5
billion in assets, and 140,000 members, we're not just a financial
service provider—we're a community that puts people first. Join a
professional, welcoming, and collaborative environment where your
contributions are recognized and celebrated. At Orange County's
Federal Credit Union, we don't just hire employees; we build a team
dedicated to excellence in member service. Your Role: As a Member
Service Representative (Personal/Relationship/Universal Banker),
you'll be the face of our credit union, providing a range of
services that go beyond basic transactions. Handle teller
transactions, open new accounts, refer consumer loan applications,
and other services with accuracy and a friendly demeanor.
Cross-sell products and services, helping members discover
solutions that meet their financial needs. Resolve any issues with
a consultative approach that builds trust and long-term
relationships. What We're Looking For: Experience: Within a banking
or credit union environment, 2 years recent of teller and opening
new accounts experience is required. Sales & Communication Skills:
2 years experience cross-selling and referring financial products
and services effectively. Ability to write and speak in an
approachable yet professional manner. Technology: Ability to
understand and use various systems and software. Availability: Must
be available Monday through Saturday, with schedules varying
between 8:30 AM and 6:30 PM on weekdays and 8:30 AM to 2:30 PM on
Saturdays. Compensation: We value your experience and skills, and
our competitive hourly rates reflect that. Final offers are based
on qualifications, internal equity, and the level of position
offered. Below are OCFCU’s branch job levels with their
corresponding hourly pay: Member Service Rep. III: $21.00 (requires
minimum one year recent Teller experience AND six-months of New
Accounts experience) Member Service Rep. IV: $22.00 - $24.00
(requires minimum one year within the credit union/banking
industry, including one year recent universal banker experience.
Will also have expertise in the following; teller transactions,
opening new accounts, AND experience with consumer loans and other
complex banking services) Senior Branch Rep. I - II: $24.50 -
$25.50 (requires minimum three years recent universal banker
experience as described above PLUS recent experience handling
escalated issues, and helping with various senior level
responsibilities) Perks & Benefits: Health Coverage: Comprehensive
benefits, including Anthem, Delta Dental, and VSP, effective from
your first day. Financial Security: Life insurance at no cost and a
401(k) plan with an employer match up to 6%. Work-Life Balance: 13
days of vacation and seven (7) sick days annually and paid
holidays. Recognition & Growth: Annual merit increases,
discretionary and referral bonuses, as well as educational grants
up to $1,000 per year. Orange County's Federal Credit Union is an
Equal Opportunity Employer. Pre-employment screenings, including
background and credit checks, are required.
Keywords: Orange County's Federal Credit Union, Pomona , Relationship Banker - Santa Ana (St. Andrew), Accounting, Auditing , Santa Ana, California