Box office and Credentials Clerk
Company: Fairplex
Location: Pomona
Posted on: May 14, 2022
Job Description:
The Ticketing Clerk performs a broad range of administrative
duties under the direction of Ticketing Coordinators and the
Ticketing Manager. Responsible for selling, receiving and
processing admission, concert tickets, and parking credentials for
Fairplex produced events and/or event ticketing orders for a third
party.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Represent the Fairplex in a professional and ethical
manner
- Provides information to patrons regarding performances and
ticket policies
- Provides assistance to customers in purchasing and redeeming
tickets on customers' phones
- Utilizes Ticketmaster and Etix software to process ticket sales
and redemption
- Answering a high volume of incoming calls with proper phone
etiquette
- Filing paperwork alphabetically
- Entering data on Excel spreadsheets
- Selling and scanning admission, parking, concert and attraction
tickets for customers
- Processing orders from various departments
- Ensures all tickets or credentials are valid and ready for
entry
- Perform other duties as assigned
Required Skills
- Completion of high school education or GED
- Maintains accuracy in financial transactions and handling
money
- Accountable for transactions at his/her work station
- Must possess strong oral and written communication
skills
- Knowledge of Microsoft Office and Microsoft Excel is
necessary
- Must have good general computer skills and be prepared to
become skilled at Ticketmaster and Etix software program
- Ability to type 40 wpm
- Must be able to handle multiple projects simultaneously and
work effectively under pressure
- Must have excellent skills in customer service, verbal and
written communications, and problem solving
- Ability to work professionally and effectively with all types
of people
- Ability to communicate on the telephone effectively
- Fluency in another language is a plus
PHYSICAL REQUIREMENTS OF JOB
- Must be able to lift a minimum of 25 pounds
- Must be able to work overtime, when asked
- Must be able to stand, sit, and move around the fair grounds
over extended periods of time
- Must have reliable private transportation
- Must be able to operate a computer, type, and operate a
calculator
- Will be required to wear a company-provided uniform
- Must wear a company-issued badge and use said badge in
conjunction with our electronic timekeeping system
- Must be able to climb stairs
- Must be willing to work a flexible schedule, which may include
days, nights, weekends, and holidays
- Must be able to work every day of the LA County Fair
- Must be able to work in various weather conditions, such as
heat, cold, or rain
Keywords: Fairplex, Pomona , Box office and Credentials Clerk, Administration, Clerical , Pomona, California
Didn't find what you're looking for? Search again!
Loading more jobs...