Client Care Coordinator - NOC/OVERNIGHT - Pomona, CA

Company: Wellness Detox LA
Location: Pomona
Posted on: November 2, 2025

Job Description:

Join our dynamic team at Wellness Detox of LA! Wellness Detox of LA, a proud member of the Quadrant Health Group, is seeking passionate and skilled Client Care Coordinators to join our growing team in Pomona, CA. As a Client Care Coordinator with a nursing focus, you will play a crucial role in ensuring the well-being and satisfaction of our clients. About Quadrant Health Group: At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. What You'll Do: The OVERNIGHT/NOC Client Care Coordinator (NURSE STAFF) is responsible for the nursing assessment and medication monitoring. This position reports to the Client Care Supervisor. Major Tasks, Duties and Responsibilities: Client Care & Health Monitoring - Conduct nursing assessments upon client admission and complete intake consents. - Perform ongoing health assessments, including vital signs and behavioral observations. - Monitor and document client health status, ensuring accurate and thorough reporting. - Conduct COWS and CIWA assessments as required during detox and throughout treatment. Medication Management & Documentation - Oversee self-administration of medication and ensure proper documentation. - Monitor medication compliance, conducting counts at least three times per week. - Maintain accurate Centrally Stored Medication Logs both in hardcopy and EMR. - Accept and transcribe physician phone orders, ensuring accuracy and compliance. - Communicate directly with pharmacies and physicians regarding medication orders. - Ensure proper medication destruction and disposal as needed. Testing & Reporting - Collect and supervise urinalysis (U/A) and blood alcohol concentration (BAC) samples, ensuring accurate reporting and disposal. - Perform and document routine tuberculosis (TB) tests as required. - Conduct audits of nursing documentation and ensure compliance with policies and procedures. - Provide detailed shift reports to maintain continuity of care. Facility & Safety Oversight - Ability to work OVERNIGHT SHIFT - Perform patient rounds every 30 minutes to ensure client safety. - Monitor and itemize OTC medications and medical supplies, notifying management when reordering is necessary. - Maintain cleanliness and organization of medical stations and common facility areas. - Assist with household upkeep, including laundry, bathroom restocking, and food handling, ensuring a clean and safe environment for all clients. Collaboration & Compliance - Work closely with interdisciplinary teams, including clinical staff and management, to ensure high standards of care. - Notify prescribers and management of any behavioral or health status changes. - Assist with pharmacy, medical store, and facility supply runs as needed. - Maintain compliance with all applicable regulations and ethical standards. - Participate in team meetings and training sessions as needed. What You'll Bring: Client Care Coordinator (NURSE STAFF) - Skills, Knowledge and Competencies: - Strong knowledge of nursing principles, medication administration, and detox protocols. - Ability to conduct and interpret COWS and CIWA assessments for substance withdrawal. - Understanding of state and federal healthcare regulations, especially in a residential treatment setting. - Knowledge of infection control protocols, HIPAA, and patient confidentiality requirements. - Excellent communication and interpersonal skills to interact with clients, families, and healthcare providers. - Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. - Proficiency in basic computer skills and electronic health records (EHR) systems. - Ability to work effectively in a fast-paced environment. - Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care. - Strong attention to detail and ability to work in a fast-paced environment. Qualifications: - LVN, CCMA, EMT, or CNA certification/license (required based on role). - SUDRC or RADTI certification required (can be obtained after hire). - Minimum 6 months of experience in a detox, behavioral health, or residential treatment setting (preferred). - CPR/BLS certification (required or must be obtained before hire). - Experience with COWS and CIWA assessments (preferred but not required). - Experience in handling and monitoring medications, including controlled substances. - Previous experience in a clinical or healthcare setting preferred. - Current CPR and First Aid Certification. - Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment. Why Join Wellness Detox of LA? - Competitive salary commensurate with experience. - Comprehensive benefits package, including medical, dental, and vision insurance. - Paid time off, sick time and holidays. - Opportunities for professional development and growth. - A supportive and collaborative work environment. - A chance to make a meaningful impact on the lives of our clients. Compensation & Licensing Requirements: $26 - $29 per hour – For CCMA, EMT, or CNA with valid certification/license (Must obtain SUDRC or RADTI certification) $29 per hour – For candidates with over 6 months of detox or supervisory experience $35 per hour – For Licensed Vocational Nurses (LVNs) LP Compensation details: 26-35 Hourly Wage PId3ea3db43ece-37156-37814920

Keywords: Wellness Detox LA, Pomona , Client Care Coordinator - NOC/OVERNIGHT - Pomona, CA, Healthcare , Pomona, California