E Commerce Customer Service
Company: Express Employment Professionals
Location: Pomona
Posted on: January 10, 2021
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Job Description:
\nJob Description\n \n \n\nYou are applying with Express
Employment for an immediate opening for eCommerce Customer Service
position in City of Pomona\n\n \n\n1st Shift: M-F
8:00am-5:00pm.\n\n \n\n Duties and Responsibilities \n\n Ability to
determine customer needs and provide appropriate solutions in a
timely and professional manner Provide a sense of urgency,
commitment, and quality when responding to customer support emails
Meticulous attention to details and composes grammatically correct
written responses to customer issues Uphold company values and
respect every customer, setting appropriate expectations Engage
customers through a dynamic CRM system Communicate clearly and
concisely with external customers as well as internal colleagues
and departments \n\n Requirements \n\n Minimum of 1 year Online /
E-commerce, and order processing experience Has knowledge of FedEx,
USPS, UPS. Have payment processing experience on Braintree, Paypal,
and other major credit cards Experience processing orders on eBay
and Amazon portals Proficient in Microsoft Office with emphasis on
MS Office Suite and Excel programs Ability to handle and solve all
types of customer service issues via phone and/or email. \n\nAbout
us:Impacting people. One job at a time.Our positions vary from
permanent, temporary, and evaluation hire. We look forward to
matching you to a position that fits your experience and Thank You
for your interest in Express Employment Professionals
Covina.Website: www.expresspros.com/CovinaCA. \n\n \n
Keywords: Express Employment Professionals, Pomona , E Commerce Customer Service, Hospitality & Tourism , Pomona, California
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