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Grads on Career Track - PTC Technical Support Services

Company: Metrolink
Location: Pomona
Posted on: May 8, 2022

Job Description:

Metrolink seeks an enthusiastic and driven individual with an interest in railroad rules and regulations, networking and communication, and software testing, to join the Grads on Career Track (GOCT) program. The GOCT - PTC Technical Support Services will have hands on experience with computer related equipment and provide software and technical support. Additionally, they will assist with data entry using Metrolink ticket management system (Jazz), document review, and participate in group meetings. The Metrolink Grads on Career Track program is a unique opportunity for recent college graduates to gain real world experience, work with industry leaders and exercise practical application of academic studies within their assigned departments. The program features include: Mentoring: Work with your mentor to receive advice, support and coaching in your career development.Meaningful Projects: Apply knowledge and skills by participating in important and high-profile projects.Core Competency Training: Receive customized training that will teach you core competencies that are necessary for success in any career or organization.External Seminars/Meetings: Grow your professional network within the transportation industry.The ideal candidate is highly motivated, energetic and excited about public transportation. This person is curious, willing to learn and able to bring new and fresh ideas to Metrolink. PROGRAM TERM: Grads on Career Track work 40 hours per week. Upon completion of the initial six (6) months, GOCT participants will receive a performance evaluation based on goals and core competencies. Employment may be extended for up to twenty-four (24) months from the date of hire, and based on the participants overall job performance, as well as the operational business needs and workload demands in the assigned department.TO APPLY: This is a continuous recruitment. Interested applicants are encouraged to apply immediately. The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities:Assist in program preparation, supervision and implementation.May perform a variety of administrative support duties such as conducting research, gathering data, preparing spreadsheets, and other similar functions.Use a computer to perform job related tasks, input and maintain records, and/or conduct research as needed.Prepare written communications.Give verbal presentations.Evaluate programs and processes to recommend improvements.Perform other duties as required.Education and ExperienceRecently graduated from an accredited four-year college or university within the last twenty-four (24) months with a degree in Electronics, Mechanical Systems, Computer Science, Management Information Systems, or related field.Eligible to work in the United States as determined by the U.S. Immigration Laws.Valid Class C Driver's license with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years. Physical RequirementsTransition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations.Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery.Transport equipment or boxes up to 25lbs.Exchange ideas by means of communication.Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks.Hear and perceive the nature of sounds when working on or near railroad tracks.Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations.WORKING CONDITIONSPosition requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.)Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA

Keywords: Metrolink, Pomona , Grads on Career Track - PTC Technical Support Services, IT / Software / Systems , Pomona, California

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