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Associate Director of Reference and Outreach

Company: Western University of Health Sciences
Location: Pomona
Posted on: September 13, 2020

Job Description:

Associate Director of Reference and Outreach Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

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Position Title Associate Director of Reference and Outreach

Campus Western University Campus-Pomona, CA

Department 5401-Library

Type of Position Administration

Job Summary

Under the general direction of the Director of the University Library, the Associate Director of Reference and Outreach is responsible for the overall leadership of the Reference and Outreach department. This position provides strategic direction for the department, which includes reference and instruction services, marketing and outreach, liaison responsibilities, and in-depth research consultation services.

Knowledge, Skills and Abilities

Individual must possess the knowledge, as well as the following skills and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

1. Excellent verbal and written communication, interpersonal communication, and public presentation skills.

2. Ability to evaluate issues and trends in information services and medical informatics as they apply to libraries.

3. Strong proactive customer service skills and a commitment to service excellence.

4. Experience in exercising progressively more demanding management and supervisory skills and abilities in an academic or research setting.

5. Demonstrated ability to communicate, promote teamwork, and maintain effective working relationships with colleagues, faculty, and staff in a collaborative, complex and rapidly changing environment.

6. Ability to assess teaching effectiveness, evaluate new methods of teaching, and facilitate learning.

Required Qualifications

1. Masters Degree in Library and Information Science from an American Library Association accredited institution is required.

2. Must have five or more years of experience in the provision of research and instruction, including the assessment of each.

3. Minimum of 2-3 years strong supervisory and team management experience in an academic library.

4. Demonstrated proficiency with technology.

5. Experience with one or more learning management systems used in higher education.

Preferred Qualifications

1. Bachelor’s degree in the sciences or subject background in the health sciences.

2. Medical library experience

3. Experience with social media and digital reference services.

List comments regarding work hours

Monday-Friday, 8am – 5pm, nights and weekends as needed.

Posting Date 02/19/2020

Closing Date

Special Instructions to Applicants

Job Duty

Will be responsible for hiring and managing Reference and Outreach staff, providing training, coaching and scheduling assignments. Sets goals for the department, monitors and evaluates staff performance.

Percentage Of Time 25

Job Duty

Initiates and maintains regular communications within the department. Fosters a team-based environment that promotes exploration and implementation of new approaches to reference, instruction, research, and outreach programming.

Percentage Of Time 15

Job Duty

Creates strategic directions and goals for the Reference and Outreach department. Facilitates the implementation of programs and services, establishes collaborations within the University community, and assesses and evaluates the unit’s services effectiveness. Maintains statistics and prepares reports for the Library Director.

Percentage Of Time 15

Job Duty

Partners with other Library departments to assure effectiveness of Library services and user success. Will represent the department at Library-wide meetings and may represent the Library at University Committee meetings.

Percentage Of Time 10

Job Duty

Contributes to strategic and other long and short-term planning for the Library’s services, programs and projects, which align with the mission and vision of the University. Uses assessment data to continuously improve research and instruction services, and to demonstrate its value to the WesternU community.

Percentage Of Time 10

Job Duty

Collaborates with Librarians and college faculty to create, expand and promote programs in support of teaching, scholarship, and new models of information delivery and use.

Percentage Of Time 5

Job Duty

Engages in campus-wide initiatives, consortia partnerships, and regional, state, national and international organizations. Fosters new partnerships in support of the Library’s goal to expand the Library’s reach through community engagement.

Percentage Of Time 5

Job Duty

Monitors the library and higher education information environment, anticipating the impact of trends and developments on outreach, learning, and research service. Recommends new practices including innovative uses of technology.

Percentage Of Time 5

Job Duty

Undertakes research and/or professional development related to professional and scholarly interests and actively engages in research, presentation and publication efforts both within WesternU and in the national arena.

Percentage Of Time 5

Job Duty

Will participate in formulating/revising Library policies and procedures.

Percentage Of Time 5

Physical Demands Do the essential functions of this job require lifting? Yes

If yes, list maximum weight and duration

The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use hands to operate a PC in the performance of job duties, and talk or hear. The employee is regularly required to sit, and reach with hands and arms, and occasionally required to stand, walk, stoop, and smell. The employee must occasionally lift and/or push/pull up to 50 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision, depth perception and the ability to focus.

Describe Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions. Duties are normally performed in a typical office setting. The noise level in this setting is typically low to moderate.

Required Documents Resume

Cover Letter

Letter of Recommendation #1

Letter of Recommendation #2

Letter of Recommendation #3

Optional Documents Curriculum Vitae

Additional Applicant Document

Supplemental Questions Required fields are indicated with an asterisk (*).

* How did you hear about this employment opportunity? Please provide the name of the website, individual, or organization. (Open Ended Question)

* Do you have a Master's Degree or higher, in Library and Information Science? Yes

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Keywords: Western University of Health Sciences, Pomona , Associate Director of Reference and Outreach, Other , Pomona, California

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