Customer Service Rep

Company: Aerotek
Location: Pomona
Posted on: February 19, 2021

Job Description:

Description:Inbound CallsProcesses a high volume of incoming routine callsCompletes Share fax correspondence received from customers Provides responsive assistance to homeowner, lender, and third-party calls regarding various tax inquiries for outsourced customers at first resolutionResponds to customer calls and/or email requests and as needed to address questions or concernsCommunicates status of assignments to the Lead or SupervisorTax ResearchInitiates task research for tax liens/sales, delinquent taxes, duplicate tax payments and proof of payment in response to homeowner inquiryNotates tax bill correspondence received from homeowner on lender system and forward to the appropriate processing teamReturns homeowner as necessary, once research is completeSkills:data, entry, 10, key, microsoft, office, customer, service, taxTop Skills Details:data entry10 keycall centerAdditional Skills & Qualifications:Must be able to type 50 wpm+Must be able to use 10 key by touchPossess excellent communication skills, both written and verbalExperience Level:Entry Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Pomona , Customer Service Rep, Other , Pomona, California