Customer Service Rep
Company: Aerotek
Location: Pomona
Posted on: February 19, 2021
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Job Description:
Description:Inbound CallsProcesses a high volume of incoming
routine callsCompletes Share fax correspondence received from
customers Provides responsive assistance to homeowner, lender, and
third-party calls regarding various tax inquiries for outsourced
customers at first resolutionResponds to customer calls and/or
email requests and as needed to address questions or
concernsCommunicates status of assignments to the Lead or
SupervisorTax ResearchInitiates task research for tax liens/sales,
delinquent taxes, duplicate tax payments and proof of payment in
response to homeowner inquiryNotates tax bill correspondence
received from homeowner on lender system and forward to the
appropriate processing teamReturns homeowner as necessary, once
research is completeSkills:data, entry, 10, key, microsoft, office,
customer, service, taxTop Skills Details:data entry10 keycall
centerAdditional Skills & Qualifications:Must be able to type 50
wpm+Must be able to use 10 key by touchPossess excellent
communication skills, both written and verbalExperience Level:Entry
Level About Aerotek:We know that a company's success starts with
its employees. We also know that an individual's success starts
with the right career opportunity. As a Best of Staffing Client and
Talent leader, Aerotek's people-focused approach yields competitive
advantage for our clients and rewarding careers for our contract
employees. Since 1983, Aerotek has grown to become a leader in
recruiting and staffing services. With more than 250 non-franchised
offices, Aerotek's 8,000 internal employees serve more than 300,000
contract employees and 18,000 clients every year. Aerotek is an
Allegis Group company, the global leader in talent solutions. Learn
more at Aerotek.com.The company is an equal opportunity employer
and will consider all applications without regards to race, sex,
age, color, religion, national origin, veteran status, disability,
sexual orientation, gender identity, genetic information or any
characteristic protected by law.
Keywords: Aerotek, Pomona , Customer Service Rep, Other , Pomona, California
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