(CSR) Customer Service Representative - Bilingual is a Plus!
Company: Local Firm Hiring!
Posted on: September 24, 2022
We are seeking a (CSR) Bilingual Customer Service Representative
to join our team! You will be responsible for helping customers by
providing product and service information and resolving technical
issues. Bilingual abilities in Spanish are a major plus for the
role but are not necessary to apply. Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products
Job Requirements: Qualifications:
- Previous experience in customer service, sales, or other
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Keywords: Local Firm Hiring!, Pomona , (CSR) Customer Service Representative - Bilingual is a Plus!, Other , Pomona, California
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