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(CSR) Customer Service Representative - Bilingual is a Plus!

Company: Local Firm Hiring!
Location: Pomona
Posted on: September 24, 2022

Job Description:

We are seeking a (CSR) Bilingual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply. Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

    Job Requirements: Qualifications:
    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills

Keywords: Local Firm Hiring!, Pomona , (CSR) Customer Service Representative - Bilingual is a Plus!, Other , Pomona, California

Click here to apply!

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