PomonaRecruiter Since 2001
the smart solution for Pomona jobs

FT Customer Support Specialist (Work From Home)

Company: January
Location: Pomona
Posted on: November 22, 2022

Job Description:

[Call Center / Remote] - Anywhere in U.S. / Unlimited PTO / Flexible hours / 401k / Medical, dental, and vision insurance - As a Support Specialist you'll: Manage inbound calls, emails, and texts from borrowers with the objective of addressing their account needs; Use ZenDesk to document communications, analyze user problems, resolve basic issues, and facilitate payments on behalf of borrowers who call in; Improve existing contact center processes, assist in evaluating inbound call workflows, efficiencies, and problems to identify the most effective use of resources to meet capacity goals; Inform future product improvements by gathering user feedback through your use of January's system and communication with borrowers...Hiring Fast > >

Keywords: January, Pomona , FT Customer Support Specialist (Work From Home), Other , Pomona, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Pomona RSS job feeds