Customer Service Representative
Company: Morphius Corp
Location: Pomona
Posted on: March 19, 2023
Job Description:
We are looking for a full-time employee who will provide
customer support to the organization. This position implements
support as needed in order to ensure that an excellent standard of
service and a high level of customer satisfaction are maintained.
Full training is provided in learning a product line to inform,
assist and educate customers on how products work.
(Remote for California Residents Only)
Responsibilities of a Customer Service Representative:
- Interact with customers daily to inform of client products and
services
- Perform a needs assessment of the customer and recommend
products and services or pass along consumer leads to the sales
department depending on level of expertise.
- Ensure and provide quality service to external customers.
- Answer all customer inquiries in a timely and professional
manner.
- Process orders with high level accuracy.
- Maintain a positive representation of the company and
associated brands at all times Requirements of a Customer Service
Representative:
- Must have great attention to detail.
- Must be a team player.
- Previous customer service and sales experience is a plus.
- Must have strong communication skills.
- Must be personable and comfortable interacting with customers
daily.
- Desire to participate in professional development and take on
new responsibilities
- Self-motivated and comfortable working both independently and
as part of a team
- Customer service or customer relationship experience Benefits:
- Health insurance reimbursement for all staff (upon
qualification)
- Life insurance at no cost
- Agents have an established career path with collectively
bargained progressions and vesting of renewal commissions
(retirement plan)
- UNION BENEFITS - Our staff also belong to a union which
includes benefits
- Free college classes for all members
- Student Debt Reduction Program
- Scholarship access for members and their children
- Union provides life insurance (in addition to our company) for
all members
- Roadside assistance for all members
- Identity Theft Protection for all members
Keywords: Morphius Corp, Pomona , Customer Service Representative, Other , Pomona, California
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