Residences Coordinator - Ritz-Carlton Residences, LA (140026DY)

Location: Los Angeles
Posted on: April 23, 2024

Job Description:

We celebrate the person you can become as much as the person you are today.

At Marriott, every job comes with rewards for doing well, opportunities for growing, and tools for building a great life. Look into Marriott—where life just keeps getting better. Join us. We?re Marriott.

Positions are currently available at The Ritz-Carlton, Los Angeles,

The Residences at The Ritz-Carlton, Los Angeles and The JW Marriott at L.A. LIVE, all part of the L.A. LIVE entertainment complex. Positioned at the heart of a world-class entertainment, sports and dining district, we?re focused on delivering the luxury and service for which our brands are renowned. Here, we?ll provide you with the tools and rewards you need to meet every challenge. Join us in redefining the face of L.A., while redefining your future.

The Ritz-Carlton, Los Angeles is currently accepting applications for Residences Coordinator:

Serve Residence owners and their guests by responding to personal instructions, requests, and arrangements. Uphold the highest levels of hospitality, safety, and security to our Residence owners and their guests. Accommodate Residence owners and their guests by furnishing information about the property and the surrounding area amenities, including venues on the campus, events, activities, hotel restaurant outlets, as well as local restaurants. Answer, record and process all Residence owners' calls, messages, requests, questions or concerns, and contact appropriate department (e.g. Engineering, Housekeeping) as necessary. Review shift pass-ons or daily memo books and register pertinent information in system (e.g., BuildingLink). Maintain Residences Rules and Regulations of Residence owners and their guests, including Residence owners' unit information, authorizations, system updates, as well as taking ownership and accountability of all on-site vendor interactions, authorizations and insurance requirements. Welcome, acknowledge and thank Residence owners with genuine appreciation and provide a fond farewell. Ensure uniform, nametags, and personal appearance are clean, professional, and in compliance with company standards. Anticipate and address Residence owners' service needs, assist individuals with disabilities, accommodate Residence owners' and their guests' requests while focusing on safety and security at all times. Speak with others using clear and professional language, prepare and review written documents accurately and completely and answer telephones within 3 rings using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, listen and respond appropriately to the concerns of other departments. Comply with quality assurance expectations and standards. Stand, sit or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Execute other reasonable job duties as requested.

For all hourly positions, apply online at https://marriott.taleo.net/careersection/7/jobdetail.ftl?job=140026DY

FORTUNE magazine recognized Marriott International as one of the ?100 Best Companies to Work For?, for the tenth consecutive year.

Benefits may include: medical, dental, vision, 401(K) profit sharing, paid time off, tuition reimbursement, career advancement, hotel room discounts and more.

Live • Reward • Grow

The Ritz-Carlton is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.

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