Sales & Customer Support Assistant

Company: KPI Group
Location: Pomona
Posted on: May 8, 2022

Job Description:

Job Description We are proud of our welcoming company environment where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Sales & Customer Support Assistant use a team approach to achieve truly remarkable service levels for both our clients and external customers. Our Sales & Customer Support Assistant position is more than just a job, it's an opportunity. An opportunity to gain life experience that goes far beyond just serving a great product in a friendly environment. All we ask of our Sales & Customer Support Assistants is to put in the time in order to reap the reward Are You? Passionate about entrepreneurship Unstoppable in the pursuit of achieving your goals Driven to continuously learn new sales techniques Relatable to diverse groups of individuals Looking for growth opportunities Eager to grind and get your hands dirty What you---re responsible for: Manage customer complaints efficiently and ensure a resolution in a timely manner Acknowledge, empathize, and resolve customer inquiries in-person and maintain professional relationships Provide product and service information to resolve issues and serve customers in person Utilize sales techniques to enhance the customer experience, up-sell, and exceed sales goals Ability to exercise flexibility, initiative, good judgment, critical thinking, and discretion Keep office and conference room areas clean, sanitized, and maintained Display a positive composure and enthusiastic tone while assisting customers What we look for: Someone with experience in customers service, client-facing, or sales Someone eager to derive their own success Someone positive and enthusiastic about taking on new avenues Someone creative and able to think outside the box Someone who assists in making others feeling comfortable and building meaningful relationships Someone who excels in a team environment as well as independently Someone in this position would be meeting with our customers in person conducting commission-based sales Company Description At KPI Group, we strive to create meaningful marketing experiences that resonate with our clients--- buyers. We achieve this with our relentless commitment to providing superior services to all our clients. We empower brands to converse with users by creating fantastic experiences and engaging them by using different mediums. With a significant investment in people and technology, our strategy revolves around a relentless commitment to providing superior services using our creative approach. We are known for delivering high-end quality lead support, and much more. We understand that without the right team, we can---t excel at what we do. Therefore, at KPI Group, we try to attract and retain top talent in meaningful and sustainable ways. Our team is the heart of our company, and we never hesitate to invest in them. We give our associates various opportunities to shine and reward them for their performance. During our time in the business, we have gained substantial experience and expertise in marketing campaigns. It implies that we know all the processes involved while handling any project. All associates at KPI Group undergo technical and customer support training that helps them to meet customer requirements and provide solutions. When you join us, you can be sure of learning and gaining knowledge through a unique set of teachings and values.

Keywords: KPI Group, Pomona , Sales & Customer Support Assistant, Sales , Pomona, California